> no client of their cares because their identity systems are so messed up, that it's better to have the mess of Okta, than the mess they are sitting on
Yes, this is very true.
Also some companies realize that they can screw up royally because they do no have the proper knowledge, and authentication is not a core business of theirs.
I can understand them. I also use mail systems I am not that happy with, but I have this comforting idea that if they have a problem, 3B people are waiting together with me for it to be solved, and that's the kind of pressure that helps.
Yes, this is very true.
Also some companies realize that they can screw up royally because they do no have the proper knowledge, and authentication is not a core business of theirs.
I can understand them. I also use mail systems I am not that happy with, but I have this comforting idea that if they have a problem, 3B people are waiting together with me for it to be solved, and that's the kind of pressure that helps.