I have been following Matrix development for sometime and I do like the direction where they are going at.
However, a lot of my time is trying to reach companies where they are and the majority of them are in Slack. I think there is a case to be made where more companies use Matrix over Discord for their community operations but I think we are seeing a trend of users willing to forego freedoms (as in speech) in exchange for services that are free (as in beer).
I think the challenge for protocol developers is to make sure that their client experience is top notch to win and keep those users, something that Mastodon faced vs. the now popular rise of Bluesky. The policy our company practices on whether to support a channel is: we build where our users are.
With that said, it's looking like a Teams integration is more likely so I guess we will be learning how to hook into there...
Matrix itself is extremely solid. The most annoying thing are the clients. Element is the only decent one although it still is far from perfect. As for the freedom vs polished service, it's a no-brainer for any organization because with matrix they have the full control over the data and the service
However, a lot of my time is trying to reach companies where they are and the majority of them are in Slack. I think there is a case to be made where more companies use Matrix over Discord for their community operations but I think we are seeing a trend of users willing to forego freedoms (as in speech) in exchange for services that are free (as in beer).
I think the challenge for protocol developers is to make sure that their client experience is top notch to win and keep those users, something that Mastodon faced vs. the now popular rise of Bluesky. The policy our company practices on whether to support a channel is: we build where our users are.
With that said, it's looking like a Teams integration is more likely so I guess we will be learning how to hook into there...
(Rip Spectrum chat)