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I've never had a human personal assistant. I don't have a sufficiently "busy life", at least in the conventional sense. I appreciate that personal assistants can be useful for other people.

And I'm not knocking the idea of agents. I can certainly imagine other tasks ("research wedding planners", "organize my tax info", "find the best local doctor", "scrape all the bike accident info in all the towns in my county") where they could be a benefit.

It's the focus on these itty bitty consumer tasks I don't get. Even if I did have a personal assistant, I still can't imagine I'd ask them to make a reservation for me on OpenTable, or find tickets for me on Stubhub. I mean, these apps already kind of function like assistants, don't they?, even without any AI fanciness. All I do is tell them what I want and press a few buttons, and there's a precise interface for doing so that is tailored to the task in each case; the UX has been hyper-optimized over time by market forces to be fast and convenient to me so that they can take my money. Using them is hardly any slower than asking another person to do the task for me.



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