> While a CEO deciding that AI should handle as much of the labor in a company as possible seems like a decision that benefits the company and it's shareholders directly at the expense of its workers.
Many businesses are low profit margin with very price sensitive customers. There is reasonable concern that if they don’t follow competitors’ in efforts to reduce pricing, the whole business might fail.
See outsourcing textile manufacturing and other manufacturing to Asia. See grocery stores that source dairy and meet from local producers only rather than national operations with economies of scale. See insurance companies where the only concern is almost always lowest premium, not quality of customer service or claims resolution.
Many businesses are low profit margin with very price sensitive customers. There is reasonable concern that if they don’t follow competitors’ in efforts to reduce pricing, the whole business might fail.
See outsourcing textile manufacturing and other manufacturing to Asia. See grocery stores that source dairy and meet from local producers only rather than national operations with economies of scale. See insurance companies where the only concern is almost always lowest premium, not quality of customer service or claims resolution.