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I did not finish yet to read, but

"Executives are well-adapted to insisting on fundamentally contradictory goals"

Is so well worded (and also so hilariously true) that I wanted to symbolically tip my hat at the author in case they read here.



Glad that one landed, thanks!


This is pretty close to what's espoused in the Jim Collins books which are descriptive of specific companies but get turned into proscriptive nonsense by people who don't get that.

Specifically, in "Built to Last" the ability to hold two contradictory goals is praised as "Genius of the AND", as opposed to "Tyranny of the OR".


I think the discussion gets complicated but I’ll make an attempt at brevity: IMO executives/higher management must be able to juggle/balance _potentially_ contradictory goals. The issue is when they push this responsibility to rank and file employees.




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