I was wondering why she wasn't looking at the camera or interviewer.

Turns out the reason was that she saw an hallucination in that direction. So she looked away, she explains, in a follow up video 5 years later: (I found via the YouTube comments section)

https://m.youtube.com/watch?v=n7Wzb6esnpU

Here she's much better, and explains how she got better (in the beginning of the video)