I find it interesting because this seems to be information asymmetry - and there is nothing wrong with that.
AutoZone, O'Reilly, Advance advertise that they do things like replace batteries, change light bulbs, add washer fluid, wiper blades.
It's arguably imperative for their brand that they offer (and advertise) these store services when compared to Amazon or Walmart (without a car center). It's even clearer when they offer 20% off codes for online ordering 12 months a year. (Also interesting because basic bulbs for tail lights and turn signals are often also sold at gas stations and grocery stores)
They're not ASE certified techs, but I'm under the impression that staff receive some training related to it.
Contextually; yes, I have relatives that ask me to get their battery changed at Autozone, even though Autozone will do it for free -- and relatives who don't know that Autozone sells (and will often perform) a refrigerant top off if your AC isn't cold.
AutoZone, O'Reilly, Advance advertise that they do things like replace batteries, change light bulbs, add washer fluid, wiper blades.
It's arguably imperative for their brand that they offer (and advertise) these store services when compared to Amazon or Walmart (without a car center). It's even clearer when they offer 20% off codes for online ordering 12 months a year. (Also interesting because basic bulbs for tail lights and turn signals are often also sold at gas stations and grocery stores)
They're not ASE certified techs, but I'm under the impression that staff receive some training related to it.