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Never respond. Always take the initiative.

If something asks you about update/downloading/etc., reject it. You decide what to do and when, and you type the URL into the browser, or go to the normal menu/dialog/tool for updating.

(This is partly why Chrome browser is right and the normal approach is wrong: if/when it needs update, it just does it.)




That may work for people who think in terms of computer security, but not for the average user who are interested in just using the webapps.


I think you're really on to something here. A root problem of this is that a lot of legitimate software communicate via random popups out of the blue - training users to just "do what the computer says".

People are used to the computer being in charge and commanding them. This is bad from a UX point of view, but now I see it also affects security.

Yet another reason popups of all kinds should be forbidden.

When all application-initiated communication come from the OS notification area, this kind of dialog will make people wary. Which is a win.




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