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> why don’t more companies do this?

1. Support is expensive for the layman/small business, but peanuts for large companies compared to hiring their own experts. And faster to ramp up/down. The strong arming stuff like Adobe can do to companies is mitigated when you can hire PR/Dev relations dedicated to strong arming their support companies.

The peanuts add up, but it's not like most companies these days are thinking long term.

2. Liability is almost as important as support. Being able to point fingers to someone else during disaster (e.g. Crowdstrike) can also save a lot of money for companies taht have lawsuits thrown at them 24/7. A small linux team won't want to claim liability. it's pretty much the main "downside" of most FOSS licenses.




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