I think this is a fine...day 1 "oh man did we dog that one" kind of post. Yah, they really screwed up. In a disqualifying way. But they can recover and you'll only know if you keep following them. Certainly they could say more and be more reflective - should one use chatGPT for a license? There are so many more people they could apologize to in a specific way.

I also believe this could be an inciting incident that leads them to think differently and approach things differently. They could also go right back to their old ways. But I think this is a pretty good day-one response.