>Who/What is going to be doing that on this new platform and how much does that cost?
If you're already a web platform with hired talent (and someone using Heroku for a SaaS probably already is), I'd be surprised if the marginal cost was 10x.that paid support is of course coming at a premium, and isn't too flexible on what level of support you need.
And yeah, it isn't apples to apples. Maybe you are in a low CoL area and can find a decent DevOps for 80-100k. Maybe you're in SF and any extra dev will be 250k. It'll vary immensely on cost.
If you're already a web platform with hired talent (and someone using Heroku for a SaaS probably already is), I'd be surprised if the marginal cost was 10x.that paid support is of course coming at a premium, and isn't too flexible on what level of support you need.
And yeah, it isn't apples to apples. Maybe you are in a low CoL area and can find a decent DevOps for 80-100k. Maybe you're in SF and any extra dev will be 250k. It'll vary immensely on cost.