If I am running a service as an engineer I already have huge amounts of stuff that can go wrong. If that stuff is in my control so I can do something about it when it breaks I feel safe and confident.
As soon as I get to depend on a 3rd party who might or might not have resources to fix my issue I feel nervous because I have my own stuff to deal with and now I get 3rd party tool that might bring more problems.
If I am running a service as an engineer I already have huge amounts of stuff that can go wrong. If that stuff is in my control so I can do something about it when it breaks I feel safe and confident.
As soon as I get to depend on a 3rd party who might or might not have resources to fix my issue I feel nervous because I have my own stuff to deal with and now I get 3rd party tool that might bring more problems.