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As a former Sales Engineer in enterprise software, I agree. "Engineering audience" includes less skilled and more gullible individuals, the degree steadily increasing up the hierarchy. (And since decisions are made higher up, you can see how valuable this article would be to a sales rep...). A common "individual performance metric" is "single pane of glass", which is aggregating multiple systems, often with a dashboard. It often takes more work than they're willing to put in to get it to make a difference.



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