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They delay platform announcements because they believe that a platform crammed full of waiting passengers will become a crush risk when the arriving passengers start to disembark.

When they announce the platform there is often enough time to stroll, but people rush because they want a seat.

It's a hard problem to solve in the short term.




> there is often enough time to stroll, but people rush because they want a seat.

I'm someone who used to frequently catch the last train north to Birmingham on a Saturday night (9:40pm), and it was usually full and so some people were without a seat. Of course we all rushed to try to get a seat. IMHO, it's foolishness to think people would do otherwise in that situation - after all who wants to stand for over an hour and a half when you've paid over £30 for the ticket?


Maybe they need reserved seating, haha.


Or just more seats/capacity.


Tried building that. Price escalated, partly due to nimby pressure, partly due to inability for the U.K. to run large projects.

Now most of it has been cancelled and the benefits will be minimal.


    > partly due to inability for the U.K. to run large projects
And what do you have to say about the Elizabeth Line? At one point, it was Europe's largest infrastructure project. I would say it has been a huge success.


Just think, an extra 11 pounds per seat to reserve your own! I hate those stupid fees but it would increase revenue and at the end of the day… < I’d pay it :( >


Yeah, I dunno. It seems like a shame to charge people extra for sitting, but it also would be nice for a less-fit person to be able to encode the idea somehow “I’ll wait for next train if it means I can sit,” while still giving people the option to hop on when it is standing room only.

But like, now I assume if somebody is not very fit, they don’t really have the option, right? There will be a race either way and of course the people who most need a seat are least likely to win. (I will keep standing on trains in the hope it’ll keep me from ever needing to sit, haha).


Anyone in the know knows where to look to find out the platform before it's "sanctioned for the public to be informed about it".

And no, there isn't always time to stroll to the train, I've seen some really, really late announcements. Couple this with very large countdown timers that they actually added recently to each platform and you can see exactly why people feel stressed and rush.

> They delay platform announcements because they believe that a platform crammed full of waiting passengers will become a crush risk when the arriving passengers start to disembark.

The alternative is forcing them all to wait in the same cramped concourse area (with most space lost to retail units). During disruption, it gets genuinely difficult to move through this area. It has felt unpleasant in normal use for a while, but when there are cancellations and delays it feels positively dangerous. I am not exaggerating when I say that it feels very much like it's only a matter of time before something happens and someone gets crushed or trampled.

There's none of this nonsense at some other London termini, and Birmingham New Street manages to let people wait on the platforms. Why can't Euston?


> Anyone in the know knows where to look to find out the platform...

And for anyone who isn't in the know, that's Realtime Trains[1]. It isn't correct 100% of the time; it uses the public record of train movements (TRUST) to predict which platform a train will arrive at, but is prevented by National Rail Enquiries from using the live status and delay data which official departure boards show (Darwin). That means that if the platform is changed at the last minute it is not certain that Realtime Trains will be able to detect the change.

[1]: https://www.realtimetrains.co.uk/


Once you've found out the four-letter ID ("train description") of your train, you can also cross-check with the live signalling displays provided by Opentraintimes (https://www.opentraintimes.com/maps/signalling/lec1), Traksy (https://traksy.uk/live/M+39+EUSTON+-29) et al.

Those will show a copy of the train describer data, which is the same thing that the actual signallers use to keep track of which train runs to which timetable, so they (or the computer, where available) can route it accordingly.


As someone who just had to travel from Euston yesterday, thanks a lot for this!


When there’s a little delay you often find that a trian leaving at say :30 will be advertised at :26 with big warnings about platforms closing 2 minutes early, so everyone panics and 400 people try to get to platform 4 in 120 seconds, which is of course impossible.


Curiously, I've had the exact same problem when I was in Britain. At Heathrow Airport. They would not announce which gate flights leave from until ~20 minutes before boarding.

Considering there's no 'crush risk' in this scenario, what even is the point of it? In the end I just used any of the myriad of online sites that list flight data to know which gate I needed to head to 1.5 hours before everyone else, and got to enjoy some peace and quiet.


Trains tend to be in the platform for 20 minutes while they are cleaned. No risk of boarding/departing passenger interaction then.


how about assigned seats? or maybe boarding zones?




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