Sonos is great hardware PERFORMANCE, but UX on hardware and software is top 3 most infuriating unusable products I’ve ever owned. Will never go back. Wanted to be like apple, one button. I lost days trying to sync and years lost probably in stress lol. Low IQ incapable teams or bad management to put out things like that into the world in my opinion. Can’t figure what else it could be. Terrible 1 star. Could’ve been 5 and if it was intuitive I’d have been loyal for life to that brand.