It's interesting how long the word "agents"/"intelligent agents" have been around for and how long they've been hyped up for. If you go back to the 80s and 90s you will see how Microsoft was hyping up "intelligent agents" in Windows but nothing ever became of it[1].
I have yet to see an actual useful usecase for agents despite the countless posts asking for examples nobody has provided one.
It was a common theme in Apple WWDC conferences in the late 80's. Alan Kay has an interesting talk about agents.
I think it could be argued that the low hanging fruit aspect of agents where fulfilled by microservices and web based businesses. The concept of webpages populated with relevant data like google search pages, or Amazon populating products you'd like, could be called agent based. Netflix could be an example of an agent based service.
I mean they are truly the dream of every capitalist. Intelligent agents basically mean free money. Of course this is something Microsoft would be talking about for decades.
I have yet to see an actual useful usecase for agents despite the countless posts asking for examples nobody has provided one.
[1] https://www.wired.com/1995/09/future-forward/