I strongly suspect that most of this is a consequence of declining democratic participation, especially at the local level. When most people don't vote, it makes the government beholden only to those few who do — and they tend not to be a demographically representative bunch. This is the same issue that makes it so easy for HOAs to become heavy-handed or corrupt.
One of the pleasant surprises I had, immigrating from the US to Australia, was discovering how much more responsive the government is to the populace, even at the municipal level. The big difference is that, here, virtually everyone votes in all elections at every level of government because it is considered a legal responsibility of citizenship, just like jury duty and taxes. This means that time-poor, lower-class single parents have exactly the same voting power as retired busybodies, and that makes a HUGE difference to how smoothly and fairly everything operates.
We have federal and state holidays that specify that those government employees have those holidays, but private employers aren't required to do anything on those days (there might be some states that impose requirements, but certainly not a majority).
One of the pleasant surprises I had, immigrating from the US to Australia, was discovering how much more responsive the government is to the populace, even at the municipal level. The big difference is that, here, virtually everyone votes in all elections at every level of government because it is considered a legal responsibility of citizenship, just like jury duty and taxes. This means that time-poor, lower-class single parents have exactly the same voting power as retired busybodies, and that makes a HUGE difference to how smoothly and fairly everything operates.