CrowdStrike is more than big enough to have a real 2000’s-style QA team. There should be actual people with actual computers whose job is to break the software and write bug reports. Nothing is deployed without QA sign off, and no one is permitted to apply pressure to QA to sign off on anything. CI/CD is simply not sufficient for a product that can fail in a non-revertable way.
A good QA team could turn around a rapid response update with more than enough testing to catch screwups like this and even some rather more subtle ones in an hour or two.
A good QA team could turn around a rapid response update with more than enough testing to catch screwups like this and even some rather more subtle ones in an hour or two.