> Customer behavior is driven by the tides of capital
Source?
The best argument against this is how elastic demand was when ZIRP ended. Customers responded to an underpriced product. When the price was raised to a profit-clearing level, it no longer cleared most of the market.
> sounds like customers were reacting to their environment more than driving change
It sounds like customers had agency. Tides of capital gave them more or fewer options, and they chose them at their discretion when the terms were advantageous. When they weren't, ever or any longer, they didn't.
...In other words, because DoorDash is convenient and advantageous for customers, they choose to get food delivered instead of go to the restaurant. And admonishing people for choosing the advantageous option is useless, at best. Does that not follow?
You argued "customer behavior is driven by the tides of capital." That's attributing cause and effect. The tides of capital didn't cause the customer behaviour, it enabled existing behaviour to scale. Capital driving behaviour describes diamonds, not DoorDash.
Source?
The best argument against this is how elastic demand was when ZIRP ended. Customers responded to an underpriced product. When the price was raised to a profit-clearing level, it no longer cleared most of the market.