Last year I was brought into another cancellation negotiation with another client. On the second call I was on they apparently had researched me, and asking if I was [my name] from [former company]. I said yes and whatever they heard about me was probably true. I guess I have a reputation there now. I'm ok with that.

Did it help with negotiations?

Significantly. I can't talk raw terms, but we were able to buy our way out at significant savings.

Raw terms are not that important in the context of this story, it is great to hear as it is :). Thank you!