Most lay-person discussion of black holes just ignores the spaghettification and radiation problems. Those don't really have anything to do with space-time or information propagation or cosmology or such, those are just limitations of material strength and biology.
The discussion is more like, if we had infinitely resilient materials or biology, what could they observe and experience.
Observe? Nothing, once you're inside the event horizon, right? The event horizon isn't a solid wall, it's just the point at which light can only move further inward, never outward. So even inside the event horizon, we still can't observe anything further in.
The discussion is more like, if we had infinitely resilient materials or biology, what could they observe and experience.