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Microsoft has done more damage to HTML email than everyone else put together. They’ve single-handedly held it back by at least ten years (maybe fifteen), and created tens or hundreds of thousands of jobs.

In Outlook 97, they used the MSO renderer (Microsoft Word) for editing and presentation. It has an incomplete and buggy implementation of HTML 3.2.

In Outlook 2000–2003, they did the obvious sensible thing: ditch that, and use MSHTML (Internet Explorer).

In Outlook 2007, they switched back to MSO, for reasons that never made a skerrick of sense to me (their explanation was vague nonsense that included the word “security”, but the articles that discussed it vanished from the web long ago so I can’t point you to any). I believe they still use the MSO renderer to this day. Windows Mail still embedded MSO. I think that the new Outlook client they released last yearish? was still using MSO, though I’ve heard claims to the contrary as well.

The MSO component has had, I think, approximately two changes in the last 28 years, one of which was supporting high DPI (… which it does imperfectly) and the other I forget.

Since one of the major email clients is still using a dodgy implementation of 1997 web standards, what incentive have other providers had for supporting newer stuff?

We’re slowly getting places, but when you contrast it with the web’s pace, in both backend and frontend (e.g. HTTPS deployment, and new CSS/HTML/JS features)—well, it’s very obviously a completely different environment.




They were embedding IE — I imagine their security concerns were well-founded. But even gmail has crappy html support, and that runs in a friggin’ browser!


MSO probably had security problems at least as large.

And if there were security issues, they needed to fix them for IE’s sake already!

I don’t remember the details of what they wrote, and wasn’t able to find it even five years ago, but I do remember that the reasons claimed just made no sense.


> MSO probably had security problems at least as large.

Down in the parser and such, no doubt about it. But it would have also lacked much of the attack surface of IE, such as, oh, ActiveX. Granted that specific example would be easy enough to disable, but that's just one mine in the whole field. They definitely should have wrestled IE into shape, but the IE team clearly wasn't taking marching orders from the Office team. Organizational dysfunction manifested in sofware.




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