That _sounds_ good, and they've been trying to do that since long before Covid forced them to try the grand WFH experiment, but it's based on very specious reasoning. KPIs are not only easy to game, they _force_ you to game them even if you're trying to actually get something done. Not to mention that if a business could be reduced to a set of quantifiable KPI's, the entire management chain could be replaced with a spreadsheet.
>if a business could be reduced to a set of quantifiable KPI's, the entire management chain could be replaced with a spreadsheet.
we may start seeing that next decade with all the hype tech is trying to inject into AI. It'd be some nice schadenfreude to have the people replacing workers with these machines have themselves replaced by fancy programs that can generate metric reports faster and with less (but far from zero) bias.
