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Nonsense - you can have documented metrics which are known and tied to performance.

For example:

* Require features to be launched for a period of time rather than in development or shoved out the door a week before perf

* Have metrics for customer satisfaction and oncall pages be incorporated

Etc.




Nonsense were a lot of your replies in my experience :), this "measure everything" is very much another cargo cult. Software engineering is complex, people are complex, thinking you can come with a true metric and who doesn't have it doesn't know what they're doing is the nonsense in my world view.

Have excited engineers, pay them well, have them work on something that is aligned with their career & deliver value to their customers, they don't really need much more than that. All the rest is simply trying to "processi-ze" what is a human




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