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The analogy isn’t really fair. Honestly, getting the date right on a hotel stay is often more important than getting it right on a flight. Both are an inconvenience, and a good chance that both are major, but really…it’s different. If I get back from my holiday or business trip a day late, it sucks, but it’s workable. If I get to my hotel, they tell me they oversold, but not to worry they’ll fit me in tomorrow…well, I still need somewhere to stay.

This really needs to be considered on its own merits. And, in my view, it still happens to warrant a refund, when asked, when the delay is significant.




Cancelled/delayed flights can mess with visa/immigration, mess with events (imagine being the speaker to a conference/doing a tour and then not being able to show up because your flight was delayed or cancelled), and even hotel rooms (some places will void your reservation if you don't show up). Also if you get stuck in an area for an extra day it's effectively the same as having gotten the date wrong on a hotel. I've gotten screwed due to a soccer playoff in the EU once happening the same weekend I was supposed to crash at a friend's place

IDK, they both suck.


I don't see it that way. Most of my travel (and what I assume is true for the majority) is that they are traveling to a location because of an event, be it work or personal. If I am delayed a day, then there is no longer any reason to travel, because I've missed the meeting or event. Every time this has occurred it is quite problematic.

Conversely, with a hotel, if they overbooked and I cannot stay there, there are usually quite a few locations nearby where I can get a room for a night. I've had this happen a few times and it's never been more than a minor inconvenience.




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