An authorized representative does not have to be an attorney

No, but who cares what non-attorneys have to say about legal matters? Anyone that settles a claim asserted by a non-attorney is nuts.

> Anyone that settles a claim asserted by a non-attorney is nuts.

Going by how many people fall for the most stupid of spam mails, that's gotta be a billion-dollar industry too, then.

Spam emails assert legal claims like copyright infringement? News to me.