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Yeah, RPA suffers from brittleness largely due to the focus on repeating clicks on specific regions of the screen vs. letting the system figure out what to click.

Some RPA products have improved this using computer vision so they can more reliably click on the right things.

But I agree that the introduction of natural language is new. But I see that as primarily a change in interface, not outcome. i.e. eliminating tasks that involve systematically doing the same things over and over already has options. This new generation of tech just makes it far easier. I’m sure RPA tools will incorporate it.

I’ll also be curious to see how this kind of thing translates to legacy thick clients where access to the DOM can’t be used to “understand” the interface.




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