> We had a couple of real beauties where the users couldn't use any of the versions that were given to them and they would immediately say, "Why don't you just do it this way?" and that was obviously the way to do it. So sometimes we got the ideas from our user tests, and as soon as we heard the idea we all thought, "Why didn't we think of that?" Then we did it that way.
I’d love to hear some specific examples of this. Things that we probably take totally for granted now but weren’t at all obvious during the initial design and implementation phases.
This isn’t the kind of shit you get from A/B testing.
Interesting, thank you! I believe they are describing the invention of the clipboard: two-step cut-and-paste instead of defining a selection and a destination and then executing a move command.
I’d love to hear some specific examples of this. Things that we probably take totally for granted now but weren’t at all obvious during the initial design and implementation phases.
This isn’t the kind of shit you get from A/B testing.