Look to Mozilla and Ubuntu to see and organization and a company that "bet the farm" on new users by systematically breaking everything we loved them for.
The problem with these (and many other UX initiatives) is there isn't a fallback for us who used them from the start.
The lack of fallback is a problem, but that's a different one. And there are even more examples of orgs that didn't bet on new users and simply died off (though that didn't stop them from breaking things)
The problem with these (and many other UX initiatives) is there isn't a fallback for us who used them from the start.
If there was it wouldn't have been a problem.