Yeah sure, but communication is also something with a growing runtime cost, which is why starting into it with a realistic picture of the other person is important. Most people might ask one or two clarifying questions and stop asking after because they don't want to look like they are stupid.
And the way I like to look at it is that we should try to have a good grip on ourselves first, because this is what we can affect ourselves — how you start into a communication will greatly affect the reaction of the others anyways.
Especially in IT it is not rare that the answer to clarifying questions muddies the water even more, because explaining a thing often requires knowledge of other technical concepts.
I work in an educational context nowadays and the people entering my door might be anything between totally clueless and domain experts, and just by looking you won't necessarily notice who is which, so indeed you need to figure this out in a small exchange. Bad communicators would skip that step and talk the same to both beginners and domain experts until they maybe get the clue, but if you're unlucky by that point the communication has already ended.
And the way I like to look at it is that we should try to have a good grip on ourselves first, because this is what we can affect ourselves — how you start into a communication will greatly affect the reaction of the others anyways.
Especially in IT it is not rare that the answer to clarifying questions muddies the water even more, because explaining a thing often requires knowledge of other technical concepts.
I work in an educational context nowadays and the people entering my door might be anything between totally clueless and domain experts, and just by looking you won't necessarily notice who is which, so indeed you need to figure this out in a small exchange. Bad communicators would skip that step and talk the same to both beginners and domain experts until they maybe get the clue, but if you're unlucky by that point the communication has already ended.