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I understand that's your opinion, but could you show me some badly designed user research results to make this conversation more data driven?



> more data driven

Any other engineering discipline. What are common practices in IT would be negligence in other disciplines and might get your permit/license removed.

IT is the only sector where companies like Cisco or SAP can exist despite the horrible reliability of their products.


As one of my friends, an SAP consultant, said - "The value of SAP isn't that it's actually good, but it's predictably scalable"

As in - you can setup a process in Germany, then replicate it globally with predictable accuracy. And predictability matters a lot in stable low margin businesses. Walmart can't spend a few billion on a project that may have -100% to 400% return value, when. they have the option of having a reliable 20%-30% return value.


LIDL famously burned around 500M € on a SAP rollout before pulling the plug.


Provided the transition to SAP doesn't bankrupt you.


It is realy funny how SAP is the one single big software company from Europe and it is an absolute dumpster fire.


> IT is the only sector where companies like Cisco or SAP can exist despite the horrible reliability of their products

Come on, other industries have garbage companies putting out garbage products, too.


> Come on, other industries have garbage companies putting out garbage products, too.

That's correct, but we have to admit that the software industry excels at this.


Software is full of monopolies. But monopolies' products are garbage in every industry.


Can you explain it in a different way? I have no idea how it relates to my comment.




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