The Xfinity 10G Network™ refers to their latest infrastructure upgrades. It is not a product. This is the confusion the article is about. The product "Gigabit x10" is the plan you are looking for, and is not on their website. It's a residential service but everything is handled by the business side of Comcast and Metro-E. You must get in touch with them directly. See these modmail requests on reddit[1] or dslreports[2]. More on the process here[3].
Otherwise you will need to wait for their DOCSIS 4.0 "X-Class" speed tiers that are slowly rolling out[4][5].
Initial deployments are limited to 2Gbps, but they are symmetrical speeds. DOCSIS 3.1 technically supported 10Gbps down already. So we need to wait and see if the infra upgrades enable higher 10Gbps download tiers[6][7].
Yes, I know. My comment is in criticism of their advertising practices. They're plastering '10G' all over the ad copy on sales channels that aren't for 10gbps service. They know it's misleading, and it was 100% intentional.
Yeah, I unfortunately don't count right now, unless someone else in between us does:
> In order for the location to pre-qualify for Gigabit Pro Service, it must meet the qualifying distance factor. The location cannot be more than 1,760 ft. from the fiber splice case. Second, the cost cannot be more than $8,800 to build; this is determined based on whether the fiber is run underground or aerially. At some locations, the customer can be within the distance but cost is greater than the limit.
> Please see the results for the submitted ticket.
> Name: XXX
Address: YYY
Ticket #: ZZZ
Distance: 1,928 ft, from fiber splice case
Cost for fiber install: $14,327.00.
