I was living in a building that converted to "smart" locks (not Latch) in the middle of my lease. It was horrible. It mostly worked but, it added daily frustration and friction. There was almost no benefit for me and it all went to the landlord. There is a record of every time I entered my apt that I'm not in control of. It made it harder for delivery people because the complex already had an intercom system and now I had to give directions to two different systems to successfully deliver.

It was one of the main drivers for me to move out. I will never rent an apt with a system like that again. Now I know to ask if they have "smart" locks and will avoid them like the insecure plague they are.

They also had some wireless box that communicated with my apt lock that I had to put in my apt, connect it to my wifi, and use my power, all without any compensation.