If I am a doctor in this situation, then you can create a JIRA ticket and I will see it .. eventually. Do you have instant access to all of your doctors?
But why would you see it if we have access to the same information? That's the point you made that I'm disagreeing with. Are you now saying that yes, even though I and my doctor might have access to the same information, that doesn't mean I should never ask my doctor things?
If we have the same access, we are both developers? You can ask things, just.. asynchronously. If it takes a long time for me to respond, you probably could have found the information yourself in that time.
