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mountaineer
on April 12, 2012
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How Airbnb scaled to 24/7 support (including phone...
Would love some more technical details, in particular about the "fancy" phone system. I was expecting some useful information based on the title.
evanhamilton
on April 12, 2012
[–]
Sorry about that, I guess I was more interested in the process! :) You should ping
http://twitter.com/jessemaan
about the system...I'm sure she'd be happy to share.
Consider applying for YC's W25 batch! Applications are open till Nov 12.
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