>Does having an AI book the tickets for you meaningfully change the things for you, the customer?
Of course it does. You don't think replacing humans in the full service travel industry wouldn't drive down costs and upgrade capabilities and experience could be a thing?
The industry, obviously. How does that affect the customer experience though? If call up my travel agent and have them book a vacation for me, what's the difference between that and calling TravelGPT and having it book a vacation for me?
Of course it does. You don't think replacing humans in the full service travel industry wouldn't drive down costs and upgrade capabilities and experience could be a thing?