A few times I've left a very big note that says "PLEASE KNOCK LOUDLY" while sitting in my livingroom facing the door just to never see the UPS or FedEx delivery person approach but get a text message about "no one responding" so they reschedule the pickup (and I can't pick it up at the hub a few miles down the road because it's closed...). One time I chased a driver who literally just threw a note on my door (no sign like other time) and very clearly did not knock. I mean I watched them... They just walked up, box in hand, put the note on the door, and walked away. Rushing. USPS also often won't deliver small packages that fit in my mailbox because "a car was in the way" (definitely not true) despite delivering larger packages to my apartment's office the same day/time...
I'm not sure what hell these jobs are that turns drivers into such shitty people, but I feel pretty confident that it is the system turning them into shitty delivery drivers rather than exclusively shitty people applying for delivery jobs.
Probably they are getting squeezed to deliver an impossible number of packages during their shift. Hence the stories about drivers peeing in bottles and such.
It seems to be a local branch culture thing. You see it with USPS offices too.
Some are amazing, mail is delivered perfectly, etc.
Others cannot for the life of them match number to address, and it doesn't seem to matter who is delivering as the attitude spreads across the office.
I think a huge part of this is missing actionable feedback messages.
If USPS/UPS/FedEx had better channels for "my mail was screwed up" reporting, to a granularity necessary to isolate bad branches, I think things would clean themselves up.
As-is, customers learn to live with it and the mothership is unaware the branch is screwing up.
I've watched the Fedex truck pull up to my house and the guy walk up to the door and slap a sticker on it for missed delivery. Didn't even bother to bring the box, knock, or ring the bell despite my car being in the driveway.
I'm not sure what hell these jobs are that turns drivers into such shitty people, but I feel pretty confident that it is the system turning them into shitty delivery drivers rather than exclusively shitty people applying for delivery jobs.