> saying that those words when they are in extraction mode.
These words were almost verbatim used this morning in a meeting. A small agile ISV was purchased by one of those big "holding companies" and now everything is "for consideration", "not on the roadmap", "not strictly required", or like you said "not their current focus".
We've been raising issues like: "You're using frameworks and SDKs that went end-of-life years ago for Internet-facing security-critical components, how is that not your current focus!?" and hearing crickets in response.
Support contract is in place, but there's no specific clause requiring them to do their job, so they're not doing it.
I think you are not the target customer that the holding companies is looking for. I would try to see an out and look for another vendor, tool or alternative.
> I think you are not the target customer that the holding companies is looking for.
On the contrary, customers who keep paying them while they do the bare minimum to keep the thing limping along is probably exactly what the holding company is looking for.
These words were almost verbatim used this morning in a meeting. A small agile ISV was purchased by one of those big "holding companies" and now everything is "for consideration", "not on the roadmap", "not strictly required", or like you said "not their current focus".
We've been raising issues like: "You're using frameworks and SDKs that went end-of-life years ago for Internet-facing security-critical components, how is that not your current focus!?" and hearing crickets in response.
Support contract is in place, but there's no specific clause requiring them to do their job, so they're not doing it.