„Datenschutz“ (data protection) is an extremely popular excuse for any failing digital project, in reality, it’s probably a mix between complete incompetence (see digital drivers license), a lack of funds (look at smaller cities/towns) and and lack of capable employees with It backgrounds.

Looking at the situation here it’s really damming that Germany not only has essentially no digital processes implemented, the people in charge seem to are even lacking something as fundamental as a coherent vision how it should work at some point. That the current coalition also decided to essentially cut funds for digitalization projects isn’t making the issue any better