Fair, I was hoping it'd go deeper because even an individual has tension between different priorities that can require complexity.
This whole point kind of invalidates the conclusion that no one wants simplicity despite their claims. They really do want simplicity, despite struggling to understand both the depths of what's needed to satisfy their less visible constraints and the needs and priorities of everyone else using the thing.
Subconsciously or consciously folks may have a sense of the tradeoffs, which is why they keep choosing more complex solutions. Not because they're being dishonest or are hopelessly ignorant.
This whole point kind of invalidates the conclusion that no one wants simplicity despite their claims. They really do want simplicity, despite struggling to understand both the depths of what's needed to satisfy their less visible constraints and the needs and priorities of everyone else using the thing.
Subconsciously or consciously folks may have a sense of the tradeoffs, which is why they keep choosing more complex solutions. Not because they're being dishonest or are hopelessly ignorant.