I encouraged our IT team to try Trello (now owned by the same company, Atlassian) which sports a JIRA integration[0]. Either due to the fundamental limitations of the integration or a botched setup, it's useless. There seems to be two copies of each ticket (one JIRA, one Trello) that can be in different states. It was not just another UI for the same underlying data.
I do hate JIRA. JIRA adds all the beauty of a government bureaucracy to what should be post-it note management. It's hard to overstate how demotivating JIRA is to my work and especially to my planning. Worse, everyone in the organization has to use it.
I miss Trello sometimes. The Atlassian merger killed most of its old spark, and on top of that the micro-managers of Jira at my company wound up eating my old Trello account (because Atlassian decided to merge accounts on email address, which was dumb) destroying a lot of data in the process, and then decided to turn off Trello entirely (and block it).
I'm much more of a Kanban sort. Jira is awful at Kanban. Trello was great.
We migrated some of our Trello boards to Microsoft Planner (inside Teams), which is a laughable joke. Then eventually to Jira because Jira is an inescapable black hole and "oversight" from the micro-managers matters more than getting projects done on time.
I do hate JIRA. JIRA adds all the beauty of a government bureaucracy to what should be post-it note management. It's hard to overstate how demotivating JIRA is to my work and especially to my planning. Worse, everyone in the organization has to use it.
[0]: https://blog.trello.com/jira-trello-intregration