I think the core idea is that Battle.net 2.0 represents a step back from SC:BW Battle.net in most regards, and the only steps forward don't make Battle.net 2.0 nearly as functional as WC3 Battle.net.
Only time will tell if their IP has the traction to overcome the limitations of their system, and how that impacts future iterations of their games.
Only time will tell if their IP has the traction to overcome the limitations of their system, and how that impacts future iterations of their games.