Really? I've spoken to humans at PayPal many times. When I call, I don't even have to navigate a phone tree or wait on hold, someone just answers. The people I talked to were helpful and knowledgeable about their service and handling problems (which is what I called about, some weird customer that sent a bunch of <10-cent payments to my account then disputed them, and more recently with a question about the new IRS 1099-K form).
It wasn't hard to find the number to call either. You log in, click on Contact Us, then Call Us. Two clicks and you have a phone number.
Really? I've spoken to humans at PayPal many times. When I call, I don't even have to navigate a phone tree or wait on hold, someone just answers. The people I talked to were helpful and knowledgeable about their service and handling problems (which is what I called about, some weird customer that sent a bunch of <10-cent payments to my account then disputed them, and more recently with a question about the new IRS 1099-K form).
It wasn't hard to find the number to call either. You log in, click on Contact Us, then Call Us. Two clicks and you have a phone number.