This laptop is targeting the "pro-sumer" market. Framework aren't targeting the $500 price point, but they're definitely aiming to be mass market not require a computer science degree to use one.
Distro support for ARM is good, but the state of packaging software on Linux isn't wonderful, it's certainly not something the average computer user could manage (hence why Linux for desktop/laptop use isn't popular outside of software engineering). ARM adds one more layer of complexity, and given that this is already difficult, that rules out more of the market.
I gather Windows on ARM support is poor. The OS technically works, but a lot of software doesn't, and most software must run in emulation, which isn't great. MS announced more tooling for this at BUILD in March, but we're ~5 years in? and this is still going (macOS effectively fully transitioned in ~18 months). I think it's got a way to go before there aren't any obvious trade-offs for users.
You're right most users probably don't need Windows, and something like a Chromebook would be more appropriate, and there are ARM Chromebooks. That's not the market for these laptops though, and the CPUs are much too low end for these machines.
Distro support for ARM is good, but the state of packaging software on Linux isn't wonderful, it's certainly not something the average computer user could manage (hence why Linux for desktop/laptop use isn't popular outside of software engineering). ARM adds one more layer of complexity, and given that this is already difficult, that rules out more of the market.
I gather Windows on ARM support is poor. The OS technically works, but a lot of software doesn't, and most software must run in emulation, which isn't great. MS announced more tooling for this at BUILD in March, but we're ~5 years in? and this is still going (macOS effectively fully transitioned in ~18 months). I think it's got a way to go before there aren't any obvious trade-offs for users.
You're right most users probably don't need Windows, and something like a Chromebook would be more appropriate, and there are ARM Chromebooks. That's not the market for these laptops though, and the CPUs are much too low end for these machines.