I find it hilarious because I find it extremely dysfunctional .. for everyone involved and yet… it’s true. I can tell you from personal experience… my partner somehow signed up for a stupid accounting online tool that we never used .. and we just find out 2 years later because we received a letter from a debt collection agency asking for the 2 years we “owed” for a service we never actually used .. but they kept “providing” us. And somehow even tho we never paid .. they never stopped. We very likely had to pay a lot more than what we would have to if they had stopped providing the service at some point in the first place. So yeah.. it just baffles me to think this is how things are supposed to work in this country and neither the provider nor we could do anything about it.
Well, the service provider was ready to provide you with it. They kept your account, your data and ensured the service is available for you to use. Why should they care about whether you use the service or not? It's like renting an apartment, then never bothering to move in. Why should the landlord care whether you move in or not? After all, it's your responsibility to book services you use and cancel the ones you don't use. You made the contract, so you should pay for it. Nobody is forcing you to keep the contract beyond what's agreed upon, but you can't retroactively say "hey, by the way, I didn't live in that apartment for three years, can I please have my money back?"
I think you misunderstood what I was trying to say. My original point was that in Germany they are mandated to keep the lights on until I explicitly cancel the service regardless of wether I pay on time or not. I didn’t complain about them charging me for something I didn’t use.. I just find it ridiculous that they had to keep providing me the service even tho I didn’t paid. I thibk from a provider perspective it’s shitty to keep on the lights while not getting paid. And I find it laughable that’s how service providers work in Germany .. it’s difficult for both providers and clients alike to cancel a contract in Germany.. And that’s even if the client doesn’t pay… and I think that makes everything worse for everyone.
But.. that’s not what happened. I was getting something I didn’t paid for .. that’s what I find dysfunctional. Because that means there’s a lot of extra effort in the country on getting unpaid services paid. My personal experience just adds the cherry on top that I was also not using it. So it was wasted effort on the provider and society in general.
