I’m a business owner and use Quickbooks online and a couple years ago they just flat out changed how they calculated taxes. When I reported the bug they just kept repeating how I could completely change my process to make it work, like they had released some new feature. But they really just broke shit, and refused to ever acknowledge it. There’s no way I was the only person reporting this. They obviously don’t care
So you are saying Quickbooks is trying to be the next SAP?
(for those who don't know/understand, the "joke" in the industry about SAP is that it's a perfect fit for you, so long as you are willing to change all your processes and workflows to fit SAP. And no, it's not really a joke)
To be fair, I think the 'joke' is that for a regular 7- to 9-figure injection of capital, SAP will do things your way. Until you realize it's easier to just change your whole business top to bottom to do things the SAP Way.
Was this in reference to payroll tax, cause I also got screwed on that from them. I paid for payroll but they didn't file any papers. They paid everything but never ever filed a 940 or 941. By the time government speed came around and the IRS notified me I was delinquent for 2 years. I ended paying 2-3k in fees, dropped there payroll that day. But sadly still suffer through their accounting.
