They were so busy spreading a political message that they forgot to help the users. Sure, it sucks that Element was banned but they would highlight the fact that affected users can use other Matrix clients.
> We assume that this ban on Element is a result of a misunderstanding around decentralised and federated services such as Matrix (an open standard for real time communication). The Element app is just one of many apps that give access to the Matrix network. A simple parallel is that banning Element because it gives access to the Matrix network is the equivalent to blocking Google Chrome because it gives people access to the web, or Gmail because it gives people access to email.
