Based on that I’d guess an algorithm or maybe even person wrongly marked this as instructions for disabling anti-cheat software, without realising that it’s instructions for doing that after removing the game.
These instructions actually look somewhat strange to me: HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\SentryAntiCheat, which is removed at the last step, would normally be the “Add & Remove Programs” list entry, right? Is the poster confused and did they not notice the anticheat in that list? Are the anticheat authors storing bogus data there? This whole thing seems peculiar.
Uninstalling a program via the Add or Remove Programs GUI doesn't clean up the registry entries. I noticed this awhile ago and realized I had hundreds of old registry entries for games I had uninstalled a long time ago.
Plus, most people using Steam uninstall games through Steam. So if Steam isn't cleaning up the registry that entry will stay there. I don't think the registry entry will do anything, but it can't hurt to remove it manually.
I always wonder why people keep attributing this to cheap/unskilled labor.
At one level it really doesn't matter as the company is choosing who works for them, and the outcome of their action is the company's action. It's Valve's fuckup anyway we look at it.
At another level, qualified and well paid employees also take shitty actions. I'd argue they're often less prepared and less professional than contracted customer support.
Because it's out of character. On Steam there are practically no restrictions whatsoever on what you can say in reviews. Even completely irrelevant, off topic, risque, or meme spam reviews are perfectly kosher. A reasonable and relevant review being removed makes 0 sense, and is not something Steam would ever do. So it's obviously somebody who's working for them, that shouldn't be.
Of course I do agree with you on accountability. Companies should not use volunteers for remotely relevant positions. If they do, and those volunteers screw up, it's on them.
But I'd contrast that with the reaction when people get rejections from the AppStore for instance. They're not blaming some proverbial intern for that, they'll rightfully blame Apple, either for inconsistent decisions depending on the reviewer, or lack of clear rules, etc.
It says on the page, "This review has been banned by a Steam moderator..." Probably not even a contractor, but just a volunteer. And now Valve is taking a significant PR hit because of their ineptitude. You get what you pay for.
It's not about the censored review. The story here is about the fact that people who marked this review as helpful got punished for doing so. And that's an order of magnitude more severe fuck up.
