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Failure point: Since you are really busy you have decided to cut corners in your current work. Didn't write tests, didn't maintain your current system with bugs and now Alice is the victim of the land mine infested mess you have created.

If you realized you were over extended you should have hired earlier. If you didn't that's another failure point.

Most work cycle books Agile or not talk about how increasing team size does not necessarily increase throughput especially initially. If you don't have a team strategy then yes you are throwing money at a problem without understanding what the problem is.




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