C. Just to confirm - the chunks are verbatim right? So in theory I could just do a string search in the document to locate the chunk?
D. I would assume that you are currently not encrypting the data at rest. Encrypting it with the customer's API would probably result in a performance hit?
In any case, if you're not encrypting it at all, and in absence of any certification/assurances as to your data security practices then as a customer I'm forced to assume that giving you access to the data (and prompts) is tantamount to public disclosure of it. I mean, LastPass had their data stolen. You and us are both startups. Anything valuable that is not nailed to the floor (encrypted with utmost paranoia) is like leaving the chairs on the patio of a beach bar at night.
In which case there is no defensibility to be found there for us. It doesn't prevent us from becoming a customer, but it means we have to hedge our use cases so as not to put our own customers' data (e.g. trade secrets that might be included in their documents) at risk.
A. OK, I like that, thanks
B. OK
C. Just to confirm - the chunks are verbatim right? So in theory I could just do a string search in the document to locate the chunk?
D. I would assume that you are currently not encrypting the data at rest. Encrypting it with the customer's API would probably result in a performance hit?
In any case, if you're not encrypting it at all, and in absence of any certification/assurances as to your data security practices then as a customer I'm forced to assume that giving you access to the data (and prompts) is tantamount to public disclosure of it. I mean, LastPass had their data stolen. You and us are both startups. Anything valuable that is not nailed to the floor (encrypted with utmost paranoia) is like leaving the chairs on the patio of a beach bar at night.
In which case there is no defensibility to be found there for us. It doesn't prevent us from becoming a customer, but it means we have to hedge our use cases so as not to put our own customers' data (e.g. trade secrets that might be included in their documents) at risk.
E. Great to know, thanks!